WhatsApp Business API for visit date and time clarification

#!/usr/bin/env node

// === Configuration (replace "___" placeholders) ===

const API_BASE_URL = "https://api.1msg.io"; // production 1MSG API base URL
const CHANNEL_ID = "___";                   // channel ID from 1MSG dashboard
const API_TOKEN = "___";                    // channel JWT token (Bearer)

const TEMPLATE_NAME = "___";                // approved template name
const TEMPLATE_NAMESPACE = "___";           // template namespace (422 without it)
const TEMPLATE_LANGUAGE = "___";            // template language code, e.g. "en"



// === Test data ===
const TEST_PHONE = "___";            // client phone in international format
const TEST_CUSTOMERNAME = "___";    // {{1}} customer name
const TEST_SERVICE = "___";    // {{2}} service name
const TEST_BOOKINGDATE = "___";    // {{3}} booking date
const TEST_BOOKINGTIME = "___";    // {{4}} booking time

function normalizePhone(phone) {
  return String(phone).replace(/\D/g, "");
}

function assertConfigured(values) {
  for (const [key, value] of Object.entries(values)) {
    if (value === "___" || value === "" || value === undefined || value === null) {
      throw new Error(`Missing configuration value: ${key}`);
    }
  }
}

async function sendTemplateMessage({ phone, customerName, service, bookingDate, bookingTime }) {
  assertConfigured({
    CHANNEL_ID,
    API_TOKEN,
    TEMPLATE_NAME,
    TEMPLATE_NAMESPACE,
    TEMPLATE_LANGUAGE,
    phone,
    customerName,
    service,
    bookingDate,
    bookingTime,
  });

  const url = `${API_BASE_URL}/${CHANNEL_ID}/sendTemplate`;

  // params carries body and button blocks (dynamic buttons).
  const requestBody = {
    phone: normalizePhone(phone),
    template: TEMPLATE_NAME,
    namespace: TEMPLATE_NAMESPACE,
    language: {
      policy: "deterministic",
      code: TEMPLATE_LANGUAGE,
    },
    params: [
      {
        type: "body",
        parameters: [
          { type: "text", text: String(customerName) }, // {{1}} customer name
          { type: "text", text: String(service) }, // {{2}} service name
          { type: "text", text: String(bookingDate) }, // {{3}} booking date
          { type: "text", text: String(bookingTime) }, // {{4}} booking time
        ],
      },
    ],
  };

  const res = await fetch(url, {
    method: "POST",
    headers: {
      "Content-Type": "application/json",
      Authorization: `Bearer ${API_TOKEN}`,
    },
    body: JSON.stringify(requestBody),
  });

  const raw = await res.text();
  let data;
  try {
    data = JSON.parse(raw);
  } catch {
    data = null;
  }

  if (!res.ok || !data || data.sent !== true) {
    console.error("Send failed. API response:");
    console.error(raw);
    process.exit(1);
  }

  console.log("Message sent to client.");
  console.log("API response:", raw);
  return data;
}

function handleIncomingMessage(message) {
  const text = (message && (message.text || message.body || "")).trim();
  // Meta quick_reply label (from template.txt) → route key (code_contract.ref) "confirm_slot"
  if (text === "Подтвердить") {
    console.log("Reply received: confirm_slot");
    return { status: "confirm_slot" };
  }
  // Meta quick_reply label (from template.txt) → route key (code_contract.ref) "suggest_other_time"
  if (text === "Другое время") {
    console.log("Reply received: suggest_other_time");
    return { status: "suggest_other_time" };
  }
  console.log("Free-text reply — handle separately.");
  return { status: "other" };
}

if (require.main === module) {
  sendTemplateMessage({
    phone: TEST_PHONE,
    customerName: TEST_CUSTOMERNAME,
    service: TEST_SERVICE,
    bookingDate: TEST_BOOKINGDATE,
    bookingTime: TEST_BOOKINGTIME,
  }).catch((err) => {
    console.error("Execution failed:", err.message);
    process.exit(1);
  });
}

module.exports = { sendTemplateMessage, handleIncomingMessage };