2000+ businesses across the world
Instant Help to Clients on WhatsApp
WhatsApp is ideal for responding to customer requests that require immediate attention. With the WhatsApp Business API, you can set up fast and automated responses that provide ongoing 24/7 customer assistance and support.
Handle Customer Requests With Auto-reply and Chatbot.
Use the 1msg.io no-code chatbot builder to create simple threads that can handle customer requests. Your support team can simplify and automate communication with customers.
Collecting Feedback on WhatsApp
Make WhatsApp support services automatically collect customer feedback. Use surveys so that your WhatsApp support team understands customer requests and is better able to provide substantive help.
Schedule WhatsApp Messages
You can create a separate customer service channel to send scheduled messages, updates, appointment reminders and support news
Incorporate with Other Customer Support Solutions
1msg.io can integrate with tools such as CRM, Helpdesk and other messaging applications to keep your customer informed of important news and stay in touch with you.
Increase Support Services
Give your support team new tools and turn them into a WhatsApp help center to help more customers without expanding your team.
Join the community
We greatly increased revenue when we moved clients from the site to WhatsApp. Bots and managers accompany customers, completing transactions
Assistant Director Natha Group.
After connecting the Business API, I was able to save on SMS mailings and attract a new audience
CEO Taper Inc.
Our product is educational courses. We achieved a 25-30% increase in Retention Rate when we started sending additional materials to our students on WhatsApp
Chief Operations Officer ShapeEdu.