Use Cases
Browse WhatsApp API use cases by business area, from support, orders and payments to OTP and marketing, each with a ready message and code. Every scenario shows the message, the API call (usually POST /sendTemplate), delivery statuses and errors, with code in cURL, Node.js, Python, PHP and Go. Pick a category below and connect the flow to your CRM or backend.
Drive revenue by launching targeted promotions and special offers.
Turn ad traffic into qualified leads and route them directly into your CRM.
Connect WhatsApp to your help desk and automate workflows.
Set up automated booking workflows and maximize attendance with reminders.
Streamline operations and communication with B2B partners.
Keep customers informed with order tracking and delivery status.
Send invoices and payment links to automate renewals and boost retention.
Recover lost sales with automated cart reminders.
Deliver one-time passwords for secure two-factor authentication.
Collect CSAT and NPS scores automatically with quick-reply buttons.