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Appointments & Reminders

Cut no-shows with WhatsApp appointment reminders via API: booking confirmations, visit reminders, prep instructions, reschedules and cancellations. Reminders are approved templates sent with POST /sendTemplate, and one scenario runs the whole booking inside a WhatsApp Flow via /sendFlow. Each scenario has copy-ready code in cURL, Node.js, Python, PHP and Go.

Confirm appointment time with WhatsApp buttons

The scenario sends the client a personalised WhatsApp template with a proposed visit date and time.

Upcoming appointment reminder via WhatsApp API

The scenario sends the client a personalised WhatsApp template before a scheduled visit.

Same-day appointment reminder via WhatsApp API

The scenario sends the client a personalised WhatsApp template on the day of the visit.

Procedure prep reminder via WhatsApp API

The scenario sends the client a personalised WhatsApp template before a procedure or test with preparation steps.

Pre-visit instructions via WhatsApp API template

The scenario sends the client a personalised WhatsApp template before a visit with preparation instructions.

Pre-visit documents checklist via WhatsApp API

The scenario sends the client a personalised WhatsApp template with a documents checklist before a visit.

Pending booking confirmation: WhatsApp buttons API

The scenario sends the client a personalised WhatsApp template when a booking awaits confirmation.

New booking alert to staff via WhatsApp API

The scenario sends the staff manager a personalised WhatsApp template when a new booking is created.

Follow-up visit reminder via WhatsApp API

The scenario sends the client a personalised WhatsApp template when a follow-up or repeat visit is due.

Reschedule confirmation via WhatsApp API

The scenario sends the client a personalised WhatsApp template when a booking is rescheduled.

Booking change notification via WhatsApp API

The scenario sends the client a personalised WhatsApp template when booking details change.

Booking cancellation message via WhatsApp API

The scenario sends the client a personalised WhatsApp template when a booking is cancelled.

Attendance confirmation: WhatsApp quick-reply API

The scenario sends the client a personalised WhatsApp template asking whether they will attend a scheduled visit.

Send a WhatsApp Flow for appointment booking (API)

This scenario sends a WhatsApp Flow entry point with sendFlow during the 24-hour customer service window.

Appointment reminder days ahead via WhatsApp API

The scenario sends the client a personalised WhatsApp template several days before a scheduled visit.

Confirm or cancel buttons: WhatsApp API template

The scenario sends the client a personalised WhatsApp template asking them to confirm or cancel a planned action.

Booking confirmation WhatsApp template (API code)

The scenario sends the client a personalized WhatsApp template immediately after a booking is confirmed.