Marketing Campaigns
Post-visit follow-up offer via WhatsApp API
The scenario sends a personalised WhatsApp marketing template shortly after an in-person visit, showroom trip, consultation, or phone contact.
Product launch announcement via WhatsApp API
The scenario sends a personalised WhatsApp marketing template when a single named product, service line, tariff, or feature goes live.
Personal product picks via WhatsApp API template
The scenario sends a personalised WhatsApp marketing template when a recommendation engine or merchandiser prepares a curated selection of several items for a contact.
Offer deadline reminder via WhatsApp API
The scenario sends a personalised WhatsApp marketing template as the second touch of a promotion that is already running and about to close.
Segmented personal offers via WhatsApp API
The scenario sends a personalised WhatsApp marketing template when CRM splits an opted-in base into audience segments and assigns tailored offer terms to each.
Send content (guides, articles) via WhatsApp API
The scenario sends a personalised WhatsApp marketing template when the business publishes educational or entertaining content for opted-in contacts.
Company news broadcast via WhatsApp API template
The scenario sends a personalised WhatsApp template when the business publishes company or service news.
Post-purchase upsell message via WhatsApp API
The scenario sends a personalised WhatsApp marketing template shortly after a completed purchase when a follow-up offer is relevant — a refill, companion product, or the next service in the cycle.
Win-back message for inactive customers (API)
The scenario sends a personalised WhatsApp marketing template to an existing customer who bought or used the service before but has been inactive for months.
Seasonal sale broadcast via WhatsApp API
The scenario sends a personalised WhatsApp marketing template when a calendar-driven seasonal campaign goes live.
Event invitation via WhatsApp API template
The scenario sends a personalised WhatsApp marketing template to opted-in contacts when an upcoming public event is announced.
Catalog broadcast via WhatsApp marketing template
The scenario sends a personalised WhatsApp marketing template to opted-in contacts when the business publishes or refreshes its full catalog.
New arrivals broadcast via WhatsApp API
The scenario sends a personalised WhatsApp template when new items or a collection appear in the catalogue.
Promo campaign broadcast via WhatsApp API
The scenario sends a personalised WhatsApp template when marketing launches a visual campaign.
Send WhatsApp promotions via API (offer template)
The scenario sends a personalised WhatsApp marketing template to opted-in contacts when a promotional campaign starts.
Re-engage a cold lead via WhatsApp API template
The scenario sends a personalised WhatsApp template to a lead or customer who showed interest earlier but went inactive.
Welcome message after signup via WhatsApp API
The scenario sends a personalised WhatsApp template when a user completes registration.