Orders & Delivery
Keep customers updated from checkout to doorstep on WhatsApp. This category covers the full order journey: confirming a new order, shipping and processing updates, delivery delays and successful delivery, failed attempts, returns, and courier contact sharing. Each scenario includes 1MSG Business API code that triggers on your order events and passes the order number and status as variables. Built by an official WhatsApp Business API provider, so buyers always know where their order is — without opening a support ticket.
WhatsApp Business API for stock arrival notificationWhatsApp Business API for partner delivery confirmationWhatsApp Business API for order shipped notificationWhatsApp Business API for order return notificationWhatsApp Business API for order ready notificationWhatsApp Business API for order accepted for processingWhatsApp Business API for order no-response notificationWhatsApp Business API for order handed to delivery notificationWhatsApp Business API for order delivered confirmationWhatsApp Business API for order cancellation notificationWhatsApp Business API for new route or trip notificationWhatsApp Business API for new order confirmationWhatsApp Business API for failed delivery attempt notificationWhatsApp Business API for delivery update — share pickup locationWhatsApp Business API for delivery delay notificationWhatsApp Business API for courier or driver contact — share contact cardWhatsApp Business API for status change notification