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WhatsApp Business API for new order confirmation

The scenario sends the customer a personalized WhatsApp template right after a new order is created.

Related

Orders & Delivery
WhatsApp Business API for order handed to delivery notification
The scenario sends the customer a personalized WhatsApp template when their order is handed to a delivery partner for last-mile fulfilment.
Orders & Delivery
WhatsApp Business API for order delivered confirmation
The scenario sends the customer a personalized WhatsApp template when their order is marked delivered.
Orders & Delivery
WhatsApp Business API for order cancellation notification
The scenario sends the customer a personalized WhatsApp template when an order is cancelled.
Orders & Delivery
WhatsApp Business API for new route or trip notification
The scenario sends a manager or dispatcher contact a personalized WhatsApp template when a new delivery route or trip is created.
Orders & Delivery
WhatsApp Business API for failed delivery attempt notification
The scenario sends the customer a personalized WhatsApp template when a delivery attempt fails.
Orders & Delivery
WhatsApp Business API for delivery update — share pickup location
This scenario sends a map location with sendLocation during the 24-hour customer service window.
Orders & Delivery
WhatsApp Business API for delivery delay notification
The scenario sends the customer a personalized WhatsApp template when their order delivery is delayed.
Orders & Delivery
WhatsApp Business API for courier or driver contact — share contact card
This scenario sends a WhatsApp contact card with sendContact during the 24-hour customer service window after a driver or courier is assigned to the order.

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