ReferenceWhatsApp Business API
Get conversational automation
GET
Get WhatsApp conversational components (welcome message, prompts, commands). Proxies GET /conversational_automation.
When enable_welcome_message is true and a user opens chat for the first time, Meta delivers a webhook message with type: request_welcome. The inbound formatter exposes that as type: "request_welcome" and meta.request_welcome: true so your webhook can send a custom welcome reply.
JWT tokenquery
token<token>Settings
application/json- response
enable_welcome_message?booleanEnable automatic welcome message
prompts?array<>Ice-breaker prompts (max 4)
Items
items <= 4commands?array<>Optional slash commands shown in the WhatsApp composer (name + description).
[key: string]?anycurl -X GET 'https://api.1msg.io/123/conversationalAutomation'{ "enable_welcome_message": true, "prompts": [ "How can I help?" ], "commands": [ { "command_name": "help", "command_description": "Get support options" } ]}