Abandoned Carts
Recover stalled purchases with a timely WhatsApp nudge.
These use cases target the moment a customer starts but doesn't finish: an incomplete-action reminder and an inactivity follow-up that bring them back to complete the order. Each scenario ships with 1MSG Business API code you trigger from your store's abandonment event, passing the cart contents as variables. Built by an official WhatsApp Business API provider, so recovery messages arrive where customers actually respond — the chat.
WhatsApp Business API for incomplete action reminder
The scenario sends the client a personalized WhatsApp template when they started but did not finish an important action.
WhatsApp Business API for client inactivity notification
The scenario sends the client a personalised WhatsApp template when they have been inactive or stalled mid-process for a configured period.
