Lead Engagement & Conversion
Turn a first WhatsApp reply into a closed deal.
This category walks the full sales conversation: qualifying a new lead, answering price and availability in the open session window, sending proposals and catalogs, and following up when a prospect goes silent. Every scenario includes copy-paste 1MSG Business API code for session replies and approved templates, so your team responds in seconds and hands off cleanly to sales. Written by an official WhatsApp Business API provider for real production use, not demos.
WhatsApp Business API for session reply — price inquiry
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks how much a product or service costs.
WhatsApp Business API for session reply — incoming client request
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client wrote first about a product or service.
WhatsApp Business API for session reply — availability inquiry
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks if an item is available.
WhatsApp Business API for purchase decision nurture
This scenario sends a prospective customer a personalised WhatsApp template while they are still deciding.
WhatsApp Business API for proposal follow-up reminder
The scenario sends the prospect a personalised WhatsApp template message reminding them to review the commercial proposal.
WhatsApp Business API for product catalog — interactive list
This scenario sends an interactive list with sendList during the 24-hour session window.
WhatsApp Business API for pre-purchase consultation
The scenario sends the customer a personalized WhatsApp template message inviting them to a pre-purchase consultation.
WhatsApp Business API for new lead manager notification
The scenario sends the sales manager a personalised WhatsApp template when a new lead is captured.
WhatsApp Business API for lead qualification through key questions
This use case sends a new lead an approved WhatsApp template with a personalized greeting: the message substitutes the lead's name and product or source context, and the «Начать» (Start) quick-reply b
WhatsApp Business API for lead no-response follow-up
The scenario sends the lead a personalised WhatsApp template when they did not reply to a prior sales message within the expected time.
WhatsApp Business API para passagem de leads para vendas
O cenário envia ao cliente um modelo de WhatsApp personalizado quando seu lead qualificado é repassado para a equipe de vendas.
WhatsApp Business API para contato inicial com um novo lead
O cenário envia um novo lead um template personalizado de WhatsApp como o primeiro contato de vendas.
WhatsApp Business API para envio de proposta comercial
O cenário envia ao prospect um modelo de WhatsApp personalizado quando uma proposta comercial está pronta.
WhatsApp Business API para esclarecer a necessidade.
O cenário envia ao lead um modelo personalizado de WhatsApp pedindo que esclareça seu propósito.
WhatsApp Business API para acompanhamento sem resposta
O cenário envia ao cliente um template personalizado pelo WhatsApp quando ele não responde a uma mensagem de serviço anterior dentro do tempo esperado.