Вовлечение и конверсия лидов
Превратите первый ответ в WhatsApp в закрытую сделку.
Эта категория охватывает весь процесс продаж: квалификацию нового лида, ответы на вопросы о ценах и наличии в открытом окне сессии, отправку предложений и каталогов, и последующие действия, если клиент перестает отвечать. Каждый сценарий включает код 1MSG Business API, который можно скопировать для ответов в сессиях и одобренные шаблоны, чтобы ваша команда могла отвечать за секунды и передавать информацию в отдел продаж без задержек. Написано официальным провайдером WhatsApp Business API для использования в реальных условиях, а не для демонстраций.
WhatsApp Business API for session reply — price inquiry
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks how much a product or service costs.
WhatsApp Business API for session reply — incoming client request
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client wrote first about a product or service.
WhatsApp Business API for session reply — availability inquiry
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks if an item is available.
WhatsApp Business API for purchase decision nurture
This scenario sends a prospective customer a personalised WhatsApp template while they are still deciding.
WhatsApp Business API for proposal follow-up reminder
The scenario sends the prospect a personalised WhatsApp template message reminding them to review the commercial proposal.
WhatsApp Business API for product catalog — interactive list
This scenario sends an interactive list with sendList during the 24-hour session window.
WhatsApp Business API for pre-purchase consultation
The scenario sends the customer a personalized WhatsApp template message inviting them to a pre-purchase consultation.
WhatsApp Business API for new lead manager notification
The scenario sends the sales manager a personalised WhatsApp template when a new lead is captured.
WhatsApp Business API for lead qualification through key questions
This use case sends a new lead an approved WhatsApp template with a personalized greeting: the message substitutes the lead's name and product or source context, and the «Начать» (Start) quick-reply b
WhatsApp Business API for lead no-response follow-up
The scenario sends the lead a personalised WhatsApp template when they did not reply to a prior sales message within the expected time.
WhatsApp Business API for lead handoff to sales
The scenario sends the client a personalised WhatsApp template when their qualified lead is handed off to the sales team.
WhatsApp Business API for first contact with a new lead
The scenario sends a new lead a personalised WhatsApp template as the first sales touch.
WhatsApp Business API for commercial proposal send
The scenario sends the prospect a personalised WhatsApp template when a commercial proposal is ready.
WhatsApp Business API for client needs clarification
The scenario sends the lead a personalised WhatsApp template asking them to clarify their purpose.
WhatsApp Business API для последующих сообщений при отсутствии ответа
Сценарий отправляет клиенту персонализированный шаблон WhatsApp, если он не ответил на предыдущее сервисное сообщение вовремя.